Maui Liquor Certification Practice Test

What should be done if someone is being disorderly on the premises?

1. Ignore the behavior

2. Ask them to leave politely

3. Suppress the disorderly conduct or call the police

4. Provide them with a drink to calm them down

The correct answer is: Suppress the disorderly conduct or call the police

In situations where a person is being disorderly on the premises, it is crucial to prioritize the safety and comfort of all patrons and staff. The appropriate action is to suppress the disorderly conduct or call the police if necessary. This response addresses the behavior directly and allows for a controlled resolution of the situation. By taking this action, staff demonstrate that inappropriate behavior will not be tolerated, contributing to a safer environment for everyone present. Engaging law enforcement can be vital, especially if the individual poses a threat to others or if the situation escalates beyond the staff's ability to manage. This approach also helps in adhering to local regulations and policies related to maintaining order within licensed establishments. In contrast, ignoring the behavior could escalate the situation and potentially endanger others, while asking someone to leave politely may not be sufficient if the person is aggressive or if the situation requires immediate attention. Offering them a drink to calm them down could be seen as irresponsible, as it may exacerbate the situation rather than resolve it. Thus, the most responsible choice is to take decisive action to ensure safety.